Asset Protection Specialist

Asset Protection Specialist – Green Thumb Industries (GTI)

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge‑style experience for our guests.

This role is ideal dalk a dynamic blend of hospitality, customer service, and safety leadership designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional widgets and approachable stewards of our culture, safety, and brand values.

• Be the first smiling face our guests see—greet all visitors with warmth and positivity.
• Manage check‑in with professionalism and efficiency while upholding compliance standards.
• Set the “RISE Vibe” from the moment customers enter our doors.
• Provide basic concierge‑level support: answer common questions and direct traffic.

• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
• Monitor various areas of the premises, including store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
• De‑escalate situations with empathy, tact, and clear communication.
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors, remaining alert and mobile at all times.
• Report and respond appropriately and urgently to any safety, security, or compliance incidents.
• Support emergency procedures and preparedness كهرباء ocen fire, evacuation, or weather response.
• Conduct visual inspections and checks per SOPs to maintain a secure and hazard‑free environment.

• Foster strong relationships and mutual trust with store teams, leadership, and customers.
• Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
• Support training of new APS team members to model warm, professional, and compliant behavior.
• Other duties as assigned.

• At least one year of customer‑facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest‑first, hospitality‑focused service.
• Meet the scheduling and availability requirements to cover varying shifts such as mornings, days, nights, and weekends.
• Must have reliable, responsible, and dependable attendance.
• Must pass all required background checks, including state‑specific cannabis employment requirements.
• Possess a valid driver’s license or state .
• Must be 21 years or older and comply with all state‑specific cannabis employment requirements.
• Must remain compliant with all legal or company regulations for working in the cannabis industry.

• Capable of remaining alert and responsive during extended periods.
• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point‑of‑sale system, computer, and other office productivity machinery (word processing, database management, spreadsheet applications and email).
• Inspect and receive detailed information, such as patients’ and/or customers’ dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods up to the duration of a scheduled shift or workday, both indoors and outdoors.
• Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift; this is not a desk job.

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm…