Assistant Store Manager; Pasadena

Overview

The Ultimate Source for K-Beauty is arriving in the U.S. — want in? Join the hype. Join the launch.

Position: Assistant Store Manager

Employment Type: Full-Time

Pay Range: $71K–85K annually + Eligible for performance-based incentive

Benefits: 401(k) with Company Match, Paid Time Off, Paid Sick Leave, Employee Discount Program, Comprehensive Health/Dental/Vision Insurance, and more.

The actual base salary will be based on various factors, such as a candidate’s experience, qualifications, skills, competencies, and proficiency for the role.

About Us

OLIVE YOUNG is South Korea’s No.1 Beauty and Lifestyle retailer, leading the industry since opening the nation’s first OLIVE YOUNG store in 1999. With more than 1,380 stores and a global reach across 150 countries, we continue to grow as a global lifestyle platform.

Discovery is at the heart of everything we do. We spot what’s trending, curate what matters – trends you anticipate, routines that feel like you, and finds you can't get anywhere else. Every item earns its place in our stores to keep beauty fresh and uplifting.

We believe beauty is about celebrating what makes you unique. No more chasing perfection – it’s about feeling alive in your own skin. If you are passionately curious, welcoming what’s next, you are welcome at OLIVE YOUNG.

Come be a part of our story.

As an OLIVE YOUNG
Assistant Store Manager
, you lead by example, inspiring customers on their healthy beauty journey while building and developing your team to successfully deliver OLIVE YOUNG’s brand to the U.S. retail market for the very first time. You are a key leader on the sales floor and a trusted partner to the Store Manager — driving daily operations, managing, and ensuring operational excellence.

Beyond daily operations, you play a strategic role in driving sales performance by leveraging insights and analysis to plan and execute seasonal promotions and business initiatives. You are passionate about developing your team’s skills and career growth, and you provide regular coaching, feedback, and guidance to build confidence and capability. Through effective team management and proactive leadership, you create an inclusive and high-performing environment that consistently delivers results and brings OLIVE YOUNG’s mission to life.

The following duties are considered 'Essential Functions' of the role. Qualified individuals must be able to perform these tasks with or without reasonable accommodation.

• Sales Strategy Execution: Drive sales execution on the floor by coaching daily selling behaviors, facilitating promotions, overseeing LSM (store self-promotion), and leading omnichannel initiatives through real-time feedback.
• Performance KPI Analysis: Track sales and operational trends to meet profit targets, proactively identify risks and opportunities, and partner with the Store Manager to implement tactical adjustments.
• Inventory Operation Management: Manage end-to-end inventory operations, including automatic replenishment reviews, order accuracy audits, tester management, resolution of misdeliveries and damaged goods, and maintaining accurate stock flow and organized stockroom standards.
• Inventory Management: Protect store profitability by managing out-of-stock responses, clearance execution, product disposal, SHD, and stagnant inventory control while investigating inventory discrepancies.
• Customer Experience Elevation: Facilitate a high-quality in-store journey by overseeing sales consultations, transactions, returns, and omnichannel services, while resolving customer inquiries and escalations with professionalism.
• Floor Oversight: Oversee sales floor and back-of-house execution to ensure consistent standards across merchandising, cleanliness, signage, tester hygiene, and the delivery of in-store services and events (e.g., skin and scalp scan services).
• Manager on Duty: Supervise and lead store-level Senior Advisors, Advisors, and Crew to align daily priorities with company standards. Serve as a keyholder and manager on duty in the Store Manager’s absence, overseeing store opening and closing procedures, POS operations, and cash handling controls in accordance…