Pasadena main sales Lead

Job Category: Thrift Stores - all positions

Requisition Number: COVIN
021392

Posted:
November 25, 2025 | Part-Time | Rate: $19.04 USD per hour

Showing 1 location

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Pasadena Main Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

The Salvation Army is hiring for part-time Sales Lead at our Pasadena main thrift store. Great opportunity to get a start or improve your retail and customer service skills while contributing to the success of our Adult Rehabilitation Program.

• High School Diploma or equivalent.
• Minimum of one-year previous retail experience; supervisory experience preferred.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

• Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.
• Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.
• Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
• In the absence of the Store Manager and Assistant Manager, schedules Store Employees to ensure appropriate coverage in store and donation center, coordinates daily morning and shift change team meetings, provides coaching, training, and development to the Store Employees, and processes paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
• Ensures high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develops strategies to improve service to maximize the customer experience.
• Supports Back Room Processing (BRP) – ensures Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
• Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.
• In the absence of the Store Manager and Assistant Manager, responsible for protection and security of store currency, inventory, and property, including safe funds, bank deposits, products for sale, store equipment, and building security.
• Ensures building is secured during non-operating hours with alarm system arming and alert protocol.
• Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and…