Mass Tort Case Management Leader

A client-focused staffing company in Pasadena, CA is seeking a Case Management Supervisor to lead a team in managing mass tort cases. The Supervisor will oversee the case management process, ensuring quality assurance and effective team collaboration. Ideal candidates possess extensive experience in case management and customer service, alongside strong leadership and analytical skills. Responsibilities include managing escalations, training staff, and maintaining performance standards.

This role is critical in ensuring a positive client experience throughout the case lifecycle.
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