Senior Nurse Director, Care

Job Summary

In addition to the responsibilities below, this position is also responsible for proactively establishing best practice models; designing long-term patient care delivery systems and practice standards in several locations; leading the investigation of patient/family/member concerns regarding patient care and services; forming strategic partnerships with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care at home;

forecasting resource needs in clinical areas to ensure appropriate assignment and utilization; evaluating the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care at home; delegating tasks and duties that are aligned to scope of practice;

and performing clinical duties as required.

• Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent;
  
  stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross‑functional resource plans with business objectives.
  
  Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams.

• Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross‑functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making;
  
  sets standards, measures progress, and ensures resolution of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject‑matter expert and trusted source to executive leadership;
  
  provides influence and consultation in the development of the larger organizational or business strategy.

• Directs continuum of care / care at home operations to support patient care by: anticipating business issues and barriers and providing recommendations and overseeing the development of strategy with stakeholders to identify factors contributing to business value; aligning workflow and performance targets across departments and across KP and accountable for department performance targets and aligning with market strategies; optimizing and prioritizing operational initiatives and strategies related to departmental or program goals, objectives, and/or outcomes;
  
  partnering with internal and external stakeholders to identify areas of improvement and alleviate potential barriers to the implementation of human resource management programs; forecasting and establishing long‑term survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards…