Community Health Alliance of Pasadena

Bilingual Quality Improvement Coordinator (FT)
Community Health Alliance of Pasadena

Job Category

Quality Assurance

Overview

Description

Urgent Hire - Quality Improvement Coordinator - Bilingual

Candidates must have experience and/or knowledge with the following:
1. HRSA
2. UDS
3. FQHC
4. Excel

Experienced Quality Improvement Coordinator - Bilingual (Spanish Speaking)

Summary

The Quality Improvement Coordinator must create, establish, promote, maintain and/or enhance Quality Improvement systems. Such activities include, but are not limited to, performing and providing training of clinic staff; promoting teamwork and team effectiveness; monitoring program effectiveness; assisting in preparation for accreditation surveys; assisting and performing audits and studies; and maintaining an effective outcome-driven Quality Improvement Program.

Essential Duties and Responsibilities:

• Improve and drive Quality Improvement across all areas.
• Understanding of the Quality Improvement Program.
• Engage in process improvement and work with other departments as needed in order to ensure organization-wide improvement.
• Create efficiencies with reporting to minimize manual work.
• Develops policies, procedures, and protocols for the department using knowledge of Quality Improvement principles, practices, and procedures.
• Work directly with the clinic staff in establishing, refining, and implementing developed policies, procedures, and protocols for use in the clinic.
• Assists with the tracking of all UDS clinical indicators on a monthly basis and reporting these measures to the Board QA-QI Committee.
• Educates and facilitates the use of the PDSA model.
• Facilitates CAP as determined by QIC when metrics do not progress toward the target.
• Monitors effectiveness of implementation.
• Provides written and verbal reports of findings to QI Director, QIC, Chief Care Officer, and Chap Care Leadership Team.
• Maintains written reports of findings and activities.
• Manage quality measures for Provider Incentive Program and PPM.
• Attends training programs as assigned/approved by supervisor.
• Attend both internal and external meetings.
• Take minutes for QI-related meetings.
• Informs Operations of QI process and activities to promote knowledge and application in the clinic.
• Research and disseminate information on quality management, disease management, and public health models and best practices.

Qualifications:

Education:

• A High School Diploma or completion of a formal Medical Assistant program from an accredited institution is preferred.
• Current CPR certification is required.

Knowledge/Abilities:

• Ability to work flexible hours.
• Able to relate appropriately to, communicate effectively with, and develop trusting relationships with diverse patient populations and with staff.
• Able and willing to work on an as-needed basis in order to meet the operational needs of the clinic.
• Ability to develop and encourage teams within the organization.
• Ability to work and communicate effectively with a wide variety of people and positions in local, state, federal, and private organizations within the health care profession.
• Ability to develop, present, teach monitor and integrate complex programs within and outside this specialty area of interest or experience.
• Knowledge of State and Federal evaluation programs and criteria.
• Ability to travel to and attend professional meetings, conferences, training, and program sites.

Urgent Hire - Quality Improvement Coordinator - Bilingual

Candidates must have experience and/or knowledge with the following:
1. HRSA
2. UDS
3. FQHC
4. Excel

Experienced Quality Improvement Coordinator - Bilingual (Spanish Speaking)

Summary The Quality Improvement Coordinator must create, establish, promote, maintain and/or enhance Quality Improvement systems. Such activities include, but are not limited to, performing and providing training of clinic staff; promoting teamwork and team effectiveness; monitoring program effectiveness; assisting in preparation for accreditation surveys; assisting and performing audits and studies; and maintaining an effective outcome-driven Quality Improvement Program.

Essential Duties and Responsibilities:

• Improve and drive Quality Improvement across all areas.
• Un…