Senior Administrative Assistant

Provides senior‑level administrative support for health plan and trust operations, including claims, eligibility, financial reporting, and member/provider communications in a regulated healthcare environment.

• Maintain and update Basys data (claims adjudication, appeals, Medicare, eligibility)
• Prepare Claims Activity, Trust Investment, Schedule C, and audit reports
• Update LA County eligibility files and Health Plan website content
• Respond to claims and eligibility inquiries from members and providers
• Support Open Enrollment, new hire onboarding, and enrollment activities
• Process life insurance deceased benefits and issue temporary medical cards
• Manage incoming emails and external auditor data requests

• High School Diploma or GED
• Experience in health plan, trust, or benefits administration preferred
• Knowledge of medical terminology, billing practices, and CPT, ICD‑9/10, HCPCS
• Understanding of plan provisions, COB, and third‑party liability
• Strong analytical, organizational, and communication skills
• Proficient with Windows‑based systems; ability to learn complex platforms
• Detail‑oriented, adaptable, and team‑focused

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.