Certified Medical Assistant

Alpha Hormones®

Alpha Hormones® is a premier medical clinic dedicated to helping individuals achieve optimal health, vitality, and longevity through advanced hormone therapy and personalized wellness solutions. Headquartered in Pasadena, California, we serve patients across California and beyond through both in‑person care and a robust telehealth platform.

Our comprehensive range of services includes:

• Testosterone Replacement Therapy (TRT) for men
• Bioidentical Hormone Replacement Therapy (BHRT) for women
• Peptide Therapy (including Human Growth Hormone secretagogues)
• Adrenal Support & Stress Recovery
• Medical Weight Management (GLP‑1 / GIP therapies, compounded medications, and more)
• Sexual Wellness Therapies for men and women
• Aesthetic Procedures for men and women
• Nutrient IV Therapy — high‑dose vitamins, minerals, antioxidants and NAD+ for rejuvenation
• Longevity & Metabolic Support — targeted nutraceuticals and advanced supplements

At Alpha Hormones®, we combine evidence‑based medicine with a personalized, integrative approach — addressing not just symptoms, but the root causes of hormonal and metabolic imbalances.

Founded in 2020 by Dr. Rotana Steven Tek, D.O., A.B.A.A.R.M., Alpha Hormones® is a recognized leader in hormone optimization, metabolic health, and longevity medicine.

Join us in our mission to lives through personalized hormone therapy and comprehensive wellness care — and be part of a dynamic team that is shaping the future of longevity medicine.

Alpha Hormones® is a premier hormone therapy and regenerative medicine clinic based in Los Angeles. We’re seeking a Certified Medical Assistant (Full‑Time) to join our on‑site clinical team. This is an excellent opportunity for a skilled, compassionate professional who is proficient in clinical support and has at least 3 years of hands‑on phlebotomy experience. You will play a critical role in supporting patient wellness through hormone therapy, lab services, and regenerative treatments.

• Work on‑site at the clinic and provide comprehensive front and back office support
• Greet patients warmly and professionally, creating a positive first impression
• Answer inbound calls and assist with outbound campaigns (marketing, lead follow‑up)
• Perform patient intake, vital signs, rooming, and prepping for procedures
• Perform phlebotomy and specimen collection (minimum 3 years of experience required)
• Assist with musculoskeletal (MSK) injections and hormone pellet procedures
• Verify insurance eligibility (PPO and Medicare) using appropriate portals
• Update and maintain accurate patient demographics, insurance info, and medical documentation in EMR
• Schedule appointments and follow‑ups, prepare patient charts for next‑day visits
• Collect co‑pays, process credit card/electronic payments, and send receipts
• Balance daily batches and generate end‑of‑day financial reports
• Support telehealth/video visit operations and assist with virtual workflows
• Assist with administrative tasks, marketing initiatives, and CRM system updates
• Ensure compliance with clinic policies, HIPAA, and OSHA safety standards

• Certified Medical Assistant (Required)
• Minimum 3 years of phlebotomy experience (Required)
• Strong front and back office skills, including rooming, injections, and specimen handling
• Medical billing knowledge and experience with PPO and Medicare insurance (Highly Preferred)
• Experience with CRM systems, marketing campaigns, or medical office admin (Preferred)
• Excellent written and verbal communication skills
• Outstanding interpersonal skills and dedication to exceptional patient service
• Familiarity with major insurance plans, Medicare coverage, and EMR charting
• Strong computer proficiency: video conferencing, online portals, and fast typing (≥45 WPM)
• Dependable, energetic, and flexible team player
• Willingness to work occasional evenings and Saturdays if needed
• California residents only – must be able to commute to our clinic location

• 401(k)
• Continue Medical Education (CME) annual stipend
• Dental insurance for the employee and dependent(s)
• Employee discount on clinic services and treatments
• Flexible spending account (FSA)
• Free parking at clinic…