Assistant Stylist

Overview

The Assistant Stylist is a temporary position at Ulta Beauty designed to prepare talent for a stylist role. The associate engages with guests, consults on hair care needs, and recommends products and services. After initial mentorship of 3 months, the role may begin servicing guests independently. This position requires a passion for the beauty industry, exceptional guest service, and a willingness to learn additional technical skills and product knowledge.

The Assistant Stylist is responsible for engaging with guests, consulting on hair care needs, and recommending products and services. The role emphasizes guest service, learning, and supporting a mentor stylist. It is a pathway role to deliver quality professional services with a focus on guest total look, performance, people, and process during the first months.

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* Essential Functions)

• Deliver exceptional guest service and contribute to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Support mentor stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by:
• Add-on recommendations
• Shampoo and treatment process
• Blowouts and styling guests
• Global and retouch color applications
• Assisting with foils (e.g., folding/handing foils)
• Cleaning/sanitation and organizing duties
• Pre-booking
• Retail recommendations
• After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
• Develop partnerships with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program with guests in the salon and sales floor.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the Experience Manager, ensuring guest-readiness at all times.
• Maintain store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any assigned area.
• Attend mandatory trainings and meetings for professional development.
• Adhere to Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Basic understanding of the latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing (where applicable); and aptitude to develop skills in all service categories.
• Basic understanding of equipment and chemicals needed to perform technical work
• Basic understanding to demonstrate, recommend, and sell professional hair care and makeup products
• Developed communication skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships and clientele

• Work a flexible…