Personal Banker

Personal Banker

WaFd Bank is a financial leader serving consumers and business clients across nine Western states. Our motto is Love What You Do…Make A Difference!

The Person al Banker role involves assisting clients with personal and business banking solutions to improve their financial health and help them reach their goals. We look for a creative professional who can think outside the box while maintaining the bank’s vision, mission, and values.

• Build exceptional knowledge of bank products and services to maintain rapport, understand client needs, and provide solutions.
• Open new accounts, discuss and refer or originate loans, and onboard new clients.
• Introduce and demonstrate digital and self‑service options.
• Communicate clearly with staff and clients verbally, over the phone, and via video chat.
• Comfortably serve as a concierge or greeter.
• Make out‑of‑office calls to businesses, community organizations, and referral sources.
• Develop competencies and necessary certifications/registrations to support branch performance goals.
• Proactively accept initiatives and assignments.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
• Reflect the core values and ethics of WaFd Bank—integrity, teamwork, ownership, simplicity, discipline, and service—and exhibit kindness.

• High school diploma or approved equivalent.
• Good math skills, 10‑key, and keyboarding.
• Proficiency in standard Microsoft Office tools such as Excel, Word, Teams, Power
  
  BI, and Outlook.
• Well‑developed smartphone and digital channel skills.
• Excellent organizational, analytical, written, and oral communication skills.
• Ability to demonstrate how to use automated technology to teach clients self‑service skills.
• Valid driver’s license, satisfactory transportation, and adequate insurance coverage.

• Prior banking experience, including familiarity with lending and previous work in retail, consumer service delivery, or client relations.

• Paid time off for vacation, sick days, and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• Generous 7% 401(k) employer matching*.
• Paid parental leave.
• Life and AD&D insurance.
• Long‑term disability.
• Tuition reimbursement.
• Employee assistance programs.
• Pre‑tax health and dependent‑care spending plans.

We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans Readjustment Assistance Act of 1974, and other applicable laws.

WaFd Bank does not discriminate on the basis of national origin or citizenship status. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities in compliance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation, please contact us at .

California Consumer Privacy Act (CCPA) – 2025.