Travel Customer Service

Travel Customer Service Representative –
Kim Luxe Travel

We’re seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you’ll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer‑first mindset, and a genuine interest in travel planning.

• Provide excellent customer service via phone, email, and chat.
• Assist clients with travel quotes, bookings, payments, and itinerary details.
• Answer questions about destinations, accommodations, and travel options.
• Communicate professionally with vendors, airlines, and tour operators.
• Manage client reservations and resolve any travel‑related issues.
• Promote travel packages, upgrades, and special deals.
• Maintain detailed records of client interactions in the CRM system.

• Previous experience in customer service or the travel industry preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem‑solving abilities.
• Ability to multitask in a fast‑paced, remote environment.
• Familiarity with travel booking systems (preferred but not required).
• Passion for travel and helping others plan unforgettable trips.

• Remote, flexible work schedule.
• Performance bonuses and commission opportunities.
• Training and professional development in the travel industry.
• Access to exclusive travel discounts and perks.
• Supportive, team‑oriented work culture.

Seniority level:
Not Applicable

Employment type:

Full‑time

Job function:
Other

Industry: Travel Arrangements