Quality Assurance Coordinator

The Quality Assurance Coordinator supports manufacturing operations by overseeing site-level quality assurance activities and ensuring products and processes meet internal, customer, and regulatory standards. This role serves as the primary quality contact on-site, partnering closely with production, engineering, inspectors, suppliers, and customers to drive compliance, consistency, and continuous improvement.

• Coordinate and maintain quality systems, procedures, work instructions, and control plans to support compliance with established standards
• Serve as the primary contact for quality-related issues, including supplier material concerns and customer feedback
• Initiate and manage nonconformances, corrective actions, and preventive actions to address root causes and avoid recurrence
• Prepare, review, and manage quality documentation and reports such as FAI, PPAP, 8D, KPIs, and performance metrics
• Monitor customer portals and manage administrative aspects of quality reporting and issue resolution
• Review and validate inspection and quality reports prior to submission
• Track, analyze, and report quality metrics to identify trends and improvement opportunities
• Coordinate internal audits and support external certification audits as scheduled
• Oversee calibration activities, ensuring schedules, records, and traceability are maintained
• Manage nonconforming material processes, including quarantine areas and associated documentation
• Provide training and guidance on quality processes, standards, and best practices
• Collaborate cross-functionally to support production, clarify drawings, and resolve quality-related questions
• Support inspection activities as needed and promote a strong, site-wide quality culture

• Minimum of three years of quality assurance and quality control experience in a manufacturing environment
• Hands-on experience completing FAI and PPAP/APQP documentation
• Working knowledge of ISO 9001 quality management systems
• Strong written and verbal communication skills in English