Associate Director of Operations Management

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world‑class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high‑quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high‑performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

The Associate Director of Operations Management for HUB Operations drives the vision, strategy, and execution of key Patient Services initiatives. This role serves as the HUB’s primary project lead for strategic initiatives, new product launches, finances, and cross‑functional operational improvements. This role provides structure, planning, and execution support across Patient Services, ensuring that projects move from concept to delivery with clear timelines and strong coordination.

The position partners with HUB operations, brand teams, market access, IT, finance and vendors to maintain consistency, readiness, and quality across programs. It also identifies opportunities for continuous improvement to optimize performance and improve the patient’s experience.

The role provides strategic direction to operations managers, champions innovative solutions, and strengthens collaboration across internal teams and external partners. Success in this position requires a proactive approach, strong follow‑through, and the ability to drive progress in complex situations. Project Management expertise and HUB experience is critical in this role to implementing programs and processes that enhance the patient experience, improve operational execution, deliver measurable results and support successful product launches.

• Lead end‑to‑end planning, coordination, and delivery of Hub projects, including operational enhancements, new capabilities, workflow changes, and brand‑driven initiatives.
• Develop project timelines, charters, requirements, and risk logs, ensuring all stakeholders understand roles, dependencies, and deadlines.
• Manage cross‑functional project meetings, drive accountability, and escalate barriers early to maintain project momentum.
• Identify, design, and implement continuous improvement efforts that strengthen operational efficiency and support the patient experience.
• Oversee UAT planning, execution, and documentation for any Hub system or process change.
• Serve as the project lead for Patient Services HUB support of new product and indication launches.
• Lead launch readiness activities to ensure operational alignment across vendors, training, SOP updates, capacity planning, reporting, and case workflow logic.
• Prepare and deliver structured project updates, status reports, and risk summaries to leadership and cross‑functional partners.
• Conduct post‑launch and post project evaluations to identify lessons learned and future improvement opportunities.
• Responsible for managing key aspects of the Patient Services budget by compiling annual and quarterly budgets, partnering closely with Finance, and overseeing the strategic allocation and management of funds.
• Support leadership in preparing updates for QBRs and senior leadership reviews.
• Establish repeatable project templates and workflows to improve speed, clarity, and consistency.
• Provide project management structure and guidance to internal Hub team members who support operational tasks.

This role is based in the Parsippany, NJ office, hybrid 3 days a week onsite. Remote may be considered for the ideal candidate with a preferred location in eastern or central time zone.

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

• Bachelor’s degree required; advanced degree preferred.
• Deep understanding of HUB operations, case management platforms, patient access workflows, and affordability support models is required.
• A minimum of 8 years of progressive…