Director, Adobe Multi-Solution Architect

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun.

At Wyndham, we provide all team members the opportunity to grow through best‑in‑class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences.

We can’t wait to welcome you!

The Marketing Technology Solutions team is responsible for the product strategy, roadmap, delivery and operations for Wyndham Hotels and Resorts’ marketing technologies. The team collaborates closely with stakeholders across the organization to evolve business needs across the globe into technological solutions that are delivered through the Commercial Organization roadmap.

The Adobe Multi‑Solution Architect works as an integral part of the Marketing Technology Solutions team and is responsible for ensuring that our products create value for our guests, franchisees, and our company. This position requires a strong technical background, with the ideal candidate possessing a good understanding of the entire Adobe Experience Cloud Platform. The role will be responsible for providing end‑to‑end solutions on the Adobe stack and be an expert in at least three products of the Adobe Product Suite (Experience Platform, Journey Optimizer, Customer Journey Analytics / Analytics, Experience Manager, Target).

The role will collaborate with architects across various enterprise technologies and determine the best solution for the stakeholder needs.

The Adobe Multi‑Solution Architect desired skills include empathy, vision, communication, decision‑making, and stakeholder management; strategic skills include product strategy and architecture roadmap, business model and financial forecast, KPIs, market research and validation; tactical skills include overseeing implementation teams to ensure delivery aligns with architectural vision and hospitality best practices, ensuring data governance, privacy compliance, performance optimization, and guide the use of Adobe products by development and operation teams.

This role acts as a trusted advisor to clients, guiding them through digital transformation initiatives. This role leads discovery sessions, workshops, and stakeholder interviews to gather requirements, aligns on vision, presents architectural strategies that align with business goals, designs end‑to‑end marketing technology solutions, translates business requirements into scalable, future‑proof architectures, defines solution blueprints, data flows, integration patterns and maximizes the ROI of the Adobe platform.

The ideal candidate will have experience in Mar Tech and digital product evaluation and evolution, with a focus on balancing various stakeholder needs, identifying and understanding opportunities, collaborating with stakeholders and partners to solve problems to elevate B2C and B2B marketing, reduce friction, and drive engagement and satisfaction.

• Construct a technical architecture of multiple solutions fitting industry standards, stakeholder use cases, strategy, and technical needs. Design solutions that optimally utilize Adobe tools along with technical leads.
• Contribute to digital marketing strategies based on industry best practices, creation of business models, financial forecast and KPIs. Break down marketing strategies into phased roadmaps according to priorities, technology prerequisites and dependencies. Align roadmap phases to executable use cases.
• Apply data‑driven insights to fine tune marketing…