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Analyst, IT​/Tech, Systems Analyst

Job in Parsippany-Troy Hills, Morris County, New Jersey, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    Systems Analyst, IT Support, Technical Support, Database Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Experience Required

5+ Years of Experience Application Support

Job Title

Support Analyst

Experience Required

5+ Years of Experience Application Support

5+ Years of Experience in Release Management

5+ Years of Experience in Commercial Property Applications

Roles & Responsibilities
  • Monitor and manage incident and request queues in ticket management systems.
  • Assign, triage, and elevate tickets based on severity and SLA compliance.
  • Coordinate with development and release teams for change management activities.
  • Perform release management tasks in line with organizational standards.
  • Validate and support application changes and access requests.
  • Communicate with end-users regarding ticket progress and resolution.
  • Troubleshoot application issues and provide technical support using .NET and SQL skills.

Salary Range- $70,000-$75,000 a year

Qualifications

BACHELOR OF COMPUTER SCIENCE

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