Salesforce Developer

We are currently seeking a Senior Salesforce Developer to join our team in Parsippany, New Jersey, United States.

• Lead end-to-end technical delivery of Salesforce Service Cloud projects — from requirement analysis to deployment and post-go-live support
• Architect scalable and high-performing Service Cloud solutions, leveraging core features such as Omni-Channel, Case Management, Knowledge, CTI, and Live Chat
• Provide technical leadership and mentorship to Salesforce developers and administrators
• Design and review Apex classes, LWC components, triggers, and integration frameworks to ensure adherence to Salesforce best practices and governance standards
• Define and enforce coding standards, design patterns, and Dev Ops practices (e.g., Git, Copado, Jenkins pipelines)
• Collaborate closely with functional consultants, business analysts, and architects to translate business needs into technical solutions
• Drive integration architecture between Salesforce and external systems using REST/SOAP APIs and middleware platforms (Mule Soft, Dell Boomi, Informatica, etc.)
• Ensure security compliance, data integrity, and performance optimization of Salesforce applications
• Participate in pre‑sales discussions, solution estimation, and technical proposal development as needed

• Minimum 8+ years of experience and expert-level knowledge of Apex, LWC, SOQL, SOSL, REST/SOAP APIs
• Minimum 8+ years of experience with Omni-Channel, Email-to-Case, Web-to-Case, Knowledge, and CTI integrations
• Minimum 8+ years of experience with a strong understanding of Salesforce data model, security, sharing, and governor limits
• Experience leading onshore/offshore teams and managing multiple work streams in parallel
• Familiarity with Agile/Scrum delivery frameworks
• Excellent communication, stakeholder management, and solution presentation skills

• Experience with Einstein Bots, FSL (Field Service Lightning), or Salesforce Industries (Vlocity)
• Knowledge of CI/CD automation, Dev Ops, and Test‑Driven Development (TDD) on Salesforce
• Experience in enterprise integrations involving large datasets and complex business logic
• Proven track record in mentoring teams, conducting code reviews, and ensuring technical excellence
• Salesforce
  
  Certifications:
  
  Mandatory, Platform Developer I & II
• Preferred:
  Service Cloud Consultant, Application Architect, or System Architect

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75 % of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem.

NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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