Retail Banker II Float - Parsippany; Morris
Listed on 2026-01-28
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Physical Requirements
Never: 0%;
Occasional: 1-33%;
Frequent: 34-66%;
Continuous: 67-100%.
Domestic Travel – Continuous
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Continuous
Sitting – Continuous
Standing – Occasional
Walking – Continuous
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Kneeling – Occasional
Crawling – Occasional
Climbing – Occasional
Reaching overhead – Occasional
Reaching forward – Occasional
Pushing – Occasional
Pulling – Occasional
Twisting – Occasional
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements describe the general nature and level of work performed by people assigned to this job. They are not an exhaustive list of duties or required skills. The specified responsibilities are essential functions for ADA purposes.
Work LocationParsippany, New Jersey, United States of America
Hours40
Pay Details$25.50 - $36.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Personal & Commercial Banking
Job DescriptionThe Retail Banker II Float is a Customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding personal banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.
This role is accountable for working in multiple locations; thus having the ability to work in different contexts and settings.
- Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking
- Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk
- Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
- Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
- Evaluates issues, errors and problems based on practices and existing precedents or procedures
- Explains detailed and/or complicated information within the team
- Builds working relationships with customers and related teams
- Requires full proficiency gained through job related training to perform a range of activities
- Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
- Engages in conversations with customers about loan products, facilitates the application intake
- Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
- HS Diploma or GED required; 2 year degree preferred
- 2+ years of…
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