Client Coordination Specialist – Services

Client Coordination Specialist – Experience Services

• Parsippany-Troy Hills, New Jersey, United States

We are seeking a dependable and detail-oriented Client Coordination Specialist – Experience Services to support clients with organizing and managing personalized arrangements from start to finish. This role is ideal for professionals in New Jersey who enjoy structured workflows, clear communication, and delivering consistent, high-quality service in a fast-paced environment.

In this position, you will work closely with clients to gather preferences, schedules, and expectations, then assist with researching options and coordinating reservations using established systems and tools. Accuracy, organization, and follow-through are essential, as you will be responsible for ensuring all details are confirmed, documented, and communicated clearly.

Key Responsibilities

Communicate with clients to understand planning needs, timelines, and preferences

Research lodging, transportation, and experience options based on client criteria

Coordinate and confirm reservations and service details

Prepare clear itineraries, confirmations, and supporting documentation

Assist with updates or changes as needed

Maintain accurate client records and internal notes

Qualifications

Strong communication and customer service skills

Excellent organizational abilities and attention to detail

Ability to manage multiple requests efficiently

Experience in coordination, hospitality, or client support preferred

What We Offer

Training and ongoing professional support

Access to industry-standard planning tools

Opportunities for long-term growth within a supportive team