Billing Specialist

Billing Specialist - Hybrid

Join to apply for the Billing Specialist role at W3

Global

• Draft, edit, and finalize monthly client invoices, ensuring accuracy and compliance with client billing arrangements (e.g., LEDES formats, e-billing platforms, alternative fee agreements).
• Process time and expense entries, verifying correct task codes, descriptions, and supporting documentation.
• Maintain billing schedules and calendars; assist in generating prebills and distributing them to attorneys for review.
• Make revisions based on attorney feedback, ensuring corrections are implemented properly.
• Monitor outstanding invoices and assist with collections efforts, including preparing aging reports and contacting clients when appropriate.
• Update internal systems with payment information and adjustments.
• Maintain accurate client billing records and electronic files.
• Assist with reporting, audits, and month-end or year-end financial processes.
• Serve as a point of contact for billing inquiries from attorneys, clients, and internal departments.
• Provide prompt and professional support to ensure positive client relationships.
• Answering multi‑line phone system and provide callers with address, directions, and other pertinent information.
• Retrieving messages from voicemail daily and forwarding to appropriate personnel.
• Assisting clients with inquiries, scheduling meetings, and phone conferences.
• Ordering, receiving, and maintaining stock of office and kitchen supplies.
• Assisting the Office Administrator with various projects as assigned.
• Welcoming visitors and maintaining the front lobby and reception area.
• Assisting paralegals with daily mail, preparing, and mailing legal documents and other projects.
• Scheduling appointments and managing the firm calendar and conference rooms.
• Faxing, photocopying, and monitoring incoming faxes.
• Receiving and processing payments.
• Packing and processing shipments for events.
• Checking mail weekly at satellite office.
• Mailing birthday cards to clients monthly.
• Attending and participating in firmwide meetings and events.

• Experience in legal billing or professional services billing preferred.
• Knowledge of common Filevine a plus.
• Strong attention to detail and ability to work with numerical data accurately.
• Excellent organizational and time‑management skills; ability to meet deadlines.
• Proficiency with Microsoft Office, especially Excel and Outlook.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Personal Attributes
• Highly detail‑oriented and dependable
• Comfortable working in a fast‑paced, deadline‑driven environment
• Strong problem‑solving skills
• Team‑oriented with a service‑minded approach

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Entry level

Full-time

Legal

Staffing and Recruiting

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