Relationship Banker - Parmatown

Relationship Banker – Parmatown

Bank of America invites you to apply for the Relationship Banker position in Parmatown. As part of our team, you will help make financial lives better by engaging clients, providing financial solutions, and delivering a superior client experience.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth, and we are committed to an inclusive workplace, supporting physical, emotional and financial wellness, recognizing performance, and making an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and an appropriate level of flexibility based on role‑specific considerations. Build a successful career with opportunities to learn, grow, and make an impact.

This role is responsible for engaging clients in the lobby, educating and assisting with transactions through self‑service resources such as mobile banking, online banking or ATM. Key responsibilities include accurately and efficiently processing cash transactions, having deep conversations with clients to understand their financial and life priorities, and connecting clients to solutions that meet their goals.

• Execute the bank’s risk culture and strive for operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grow business knowledge and network by partnering with experts in small business, lending and investments
• Manage financial center traffic, appointments and outbound calls effectively
• Drive the client experience
• Manage cash responsibilities

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results
• Collaborates effectively to get things done nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience improving clients’ financial lives
• Confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently and is comfortable engaging all clients
• Ability to learn and adapt to new information and technology platforms
• Comfortable educating clients on simple banking transactions via self‑service technologies (ATM, online, mobile)
• Strong critical thinking and problem‑solving skills to meet clients’ needs
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Focuses on results while acting in the best interest of the client
• Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance

• Experience in financial services and knowledge of the financial services industry, products and solutions
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor’s Degree or a business‑relevant Associate’s Degree (e.g., business management, business administration or finance)

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent

1st shift

40

Entry level

Full‑time

Finance and Sales

Banking