Digital Health Partner - Ambulatory Services

Overview

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Digital Health Partner - Ambulatory Services

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and qua ternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds.

Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further information on RCH is available here.

This is a Fixed Term Full Time position to cover Parental Leave for 10 months until 23rd Feb 2027, at 1.0

EFT.

This Digital Health Partner – Ambulatory Services will act as the digital expert for Ambulatory Services digital health decisions, providing evidence-based and best practice guidance to the team. The role will work closely with the Digital Innovations team and will lead and deliver enhancement or innovation projects across Ambulatory Services and the Digital Portfolio. The role will also be a key representative of Ambulatory Services across the organisation and Parkville Precinct.

Classification for this role will be discipline dependant:
Allied Health Clinician Grade 3 year 1 – 4 or equivalent Psychologist / Pharmacist / Nurse / Administrative Officer.

• Act as the digital health expert for Ambulatory Services digital health decisions, providing digital guidance to clinical teams within and ensuring digital standards and approvals are followed
• Lead and drive consultation on the design, development and implementation of digital innovation
• Drive Ambulatory Services projects that have a digital focus

• Demonstrated competence in digital health
• Extensive experience in large hospital organisations, with an interest in digital workflows, best practice innovation and healthcare informatics or transferable experience
• Demonstrated understanding of improvement science, service design or user experience design
• Highly motivated and solution focused with strong ability to adapt in the situation to problem solve through challenges as they arise
• Proven track record in the development and implementation of strategic initiatives

The Digital Innovation team at RCH is an agile team that drives digital health innovation across all areas of the hospital. We work with clinical and administrative staff to find transformation opportunities, both within our Epic EMR platform and across emerging healthcare technologies. We spearhead initiatives from AI-powered ambient listening pilots to patient portal journeys, always with a focus on measurably improving patient outcomes and staff experience.

Ambulatory Services is one division within RCH and has responsibility for Complex Care, Family Healthcare Support, Day Medical and Day Oncology Units, Hospital in the Home (Wallaby) as well as Specialist Clinics (SPC). As a service, we have a broad remit across the organisation and work closely with other divisions including Medicine, Surgery and Critical Care.

• Salary Packaging – Increase your take home pay!
• Parkville location and close to public transport

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line…