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Customer Service Rep

Frontline Administration Officer – Patient Services & Scheduling

Job in Parkville, Baltimore City, Maryland, 21234, USA
Listing for: Royal Children’s Hospital (RCH)
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A children's healthcare facility in Parkville is seeking a Frontline Customer Service Representative. This role includes providing excellent customer service, managing appointment scheduling, and supporting patients and their families. Candidates should have prior customer service experience, familiarity with multiple IT applications, and communication skills in multiple languages or AUSLAN. This position offers the opportunity to work in a dynamic environment with supportive teams and is pivotal to the patient experience.
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