Retail Sales Consultant

Optimum is a leading provider of internet, mobile, TV, and phone services, delivering high-speed connectivity to millions of households and businesses. Our mission is to be the preferred connectivity provider in every community we serve. Driven by innovation, our organization thrives on the diverse talent of our team, a commitment to service excellence, and strengthening the communities we are a part of.

At Optimum, we encourage collaboration, ambition, and a passion for problem-solving to make a meaningful impact.

This is a full-time on-site role for a Retail Sales Consultant located in Parkersburg, WV. The Retail Sales Consultant will assist customers by understanding their needs, providing product knowledge, and delivering exceptional service to enhance the overall customer experience. Responsibilities include achieving sales targets, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The consultant will represent Optimum's brand values and create a positive in-store experience for all customers.

• Proficiency in Sales Consulting and Retail Sales to meet and exceed sales goals
• Strong skills in Customer Experience and Customer Satisfaction to provide tailored solutions
• Excellent Customer Service abilities to address inquiries and resolve issues efficiently
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Previous experience in retail or sales environments is a plus
• High school diploma or equivalent; college coursework or a degree is an asset