Account Manager – Denver

We’re hiring! At Merchants & Co, our people are our greatest advantage — and we’re looking for the best to join our team.

We are seeking an experienced Account Manager who is not only competent, ambitious, and meticulous, but also authentic, creative, and resilient. While it may seem like “just furniture,” the environments we help create lay the foundation for decades of personal and professional success for organizations across Colorado and beyond.

When you’re here, you’re part of the family.

The Account Manager is responsible for leading clients through the entire sales process — from initial discovery and budgeting through specification, ordering, installation, and post-project support. This role requires strategic thinking, strong communication skills, and a collaborative mindset.

We’re also looking for someone eager to grow into leadership and eventually help guide and develop a team.

• Establish and manage individual sales goals
• Oversee the full sales cycle from initial client interview through project implementation
• Identify and develop prospects and new business opportunities
• Provide preliminary budget guidance and early-phase presentations
• Partner with internal design teams and manufacturers to define full project scope
• Accurately quote and manage all project-related costs (product, freight, installation, etc.)
• Anticipate specification risks (e.g., outdoor durability, healthcare textile standards, environmental factors)
• Build and maintain strong, long‑term client relationships
• Identify up‑sell and cross‑sell opportunities
• Maintain consistent, timely communication with clients and internal teams
• Continuously learn new product lines, features, and services
• Deliver professional after‑sales support
• Resolve issues collaboratively with design, project management, and installation teams to ensure client success

• 3+ years of sales experience
• Positive, professional, and personable attitude
• Meticulous attention to detail and desire to deliver outstanding results for clients
• Strong reading comprehension. The position requires developing a thorough understanding of complex government priorities, contracts, and processes
• Ability to interpret space plans and specifications
• Team‑oriented mindset with a desire to collaborate
• Base salary range of $65,000–$85,000 plus commissions (significant earning potential)

If you’re driven to build meaningful client relationships, contribute to a strong team culture, and grow into leadership, we’d love to hear from you.

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