Licensed Insurance Account Manager

Overview

Mountain High Insurance is looking for a dedicated and positive Licensed Insurance Account Manager to join our thriving team in Parker, Colorado. As an integral part of our customer service department, you will engage directly with our valued clients to provide excellent service and ensure their insurance needs are met with precision and care. Working on-site, you will be in our office environment that thrives on collaboration and professional growth.

• Client Engagement:
  Build and maintain strong, trusting relationships with clients, acting as their primary contact for any insurance-related queries.
• Account Management:
  Manage insurance accounts efficiently, ensuring that clients  coverage needs are met and policies are updated as necessary.
• Policy Customization:
  Assess client needs and tailor insurance packages to provide optimal coverage while reflecting their personal or business requirements.
• Problem Solving:
  Address client issues promptly and effectively, ensuring a positive resolution and maintaining client satisfaction.
• Record Maintenance:
  Keep comprehensive records of client interactions, policy changes, and claims to ensure accurate and accessible information.

• Annual Base Salary + Commission + Bonus Opportunities
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Mon-Fri Schedule
• Hands on Training
• Evenings Off
• Career Growth Opportunities
• Vision Insurance

• Licensing:
  Active Colorado Property & Casualty License is required.
• Experience:
  
  Minimum of 2 years  experience in an insurance or customer service role.
• Communication
  
  Skills:
  
  Excellent verbal and written communication abilities, with a friendly and professional demeanor.
• Customer-Oriented:
  Demonstrated ability to consistently meet and exceed client expectations.
• Problem-Solving:
  Strong analytical skills and the ability to address and resolve customer inquiries effectively.
• Team Player:
  Ability to work collaboratively within a team to support and achieve collective goals.
• Technical
  
  Skills:
  
  Proficiency in using insurance management software and customer relationship management tools.

Mountain High Insurance is a dynamic independent agency established in 2008, dedicated to providing exceptional, personalized insurance solutions across CO, AZ, and WA. We empower our team to deliver competitive rates and comprehensive coverage, fostering a client-first culture. Join us to safeguard futures with energy and expertise!