CAD​/RMS Administrator

The Town of Parker Police Department is seeking a skilled and detail-oriented Public Safety Systems Administrator to oversee and support our mission-critical public safety information systems. This position is responsible for ensuring the reliability, integrity, security, and regulatory compliance of our Computer-Aided Dispatch (CAD), Records Management System (RMS), mobile data platforms, and related technologies that directly support emergency response and law enforcement operations.

In this role, you will serve as a key technical resource within the department, working closely with Communications, Records, sworn personnel, IT, and external vendors to maintain system performance and drive operational efficiency. Your work will directly contribute to informed decision-making, data accuracy, and the uninterrupted delivery of public safety services to our community.

The Town of Parker fosters a collaborative, team-oriented environment where accountability, professionalism, and continuous improvement are valued. We invest in ongoing training and professional development to ensure our employees remain current with evolving technologies and industry standards. If you are motivated by purpose-driven work and committed to supporting high-performing public safety operations, we encourage you to apply and become part of our team.

Learn more about our agency here!!

NOTE:

A list of disqualifiers for this position MUST be read prior to applying for this position. This list can be viewed ker Online.org/Police Employment Disqualifiers . Be sure to select the 'Civilian Non/Driving Applicant Disqualifiers' option for the correct list.

In addition to career growth, we offer an outstanding benefits package, including:

Medical insurance, dental insurance, vision insurance, short-term disability insurance, long-term disability insurance, life and AD&D insurance, voluntary term life insurance, 401 (a) retirement plan, 457 retirement plan, holiday pay, vacation, sick leave, educational assistance program, employee assistance program and a family membership to the Parker Recreation Center and/or Field House. Benefits are subject to the terms and conditions of those plans and the summary plan descriptions, which are subject to annual budget and appropriations by Town Council.

* This position performs duties deemed to be safety sensitive. Employees holding this position participate in pre-employment and random drug testing under Town's policies
* Timeline: (subject to change)

Receiving Applications - 2/20 - 3/13

Screening Video Interview - week of 3/16

Oral Board - 3/26

Chief's Interview - 3/27

Backgrounds - 4-6 weeks

As part of the selection process, candidates must successfully complete a comprehensive background investigation due to the sensitive and high-trust nature of law enforcement work. This process is thorough and intrusive, as it is designed to ensure integrity, suitability, and compliance with state and federal standards.

The background investigation typically includes an in-depth review of criminal history, employment history, financial records, driving record, and personal references. Candidates will also be required to complete a psychological evaluation and a polygraph examination. The psychological assessment evaluates overall emotional stability and job suitability, while the polygraph examination is used to verify information provided throughout the hiring process.

All information is handled with strict confidentiality. Successful completion of each component is required for employment consideration.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while consistently demonstrating the Town's core values of integrity, innovation, commitment to quality service, and teamwork. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The below list is intended to be illustrative of the responsibilities of this position and is not all encompassing.

This job description does not constitute an employment agreement and the Town may change these duties at any time.

* Administers and maintains CAD (Computer-Aided Dispatch), RMS (Records Management System), mobile data, and related public safety information systems to ensure reliability, accuracy, and operational effectiveness.

* Configures, monitors, and supports system functionality, including code tables, interfaces, permissions, and system integrations.

* Troubleshoots system issues, investigates data errors, and coordinates corrective actions with vendors, IT staff, and internal stakeholders.

* Manages user accounts, access rights, and system security to maintain data integrity and compliance with applicable laws and policies.

* Develops, maintains, and produces operational, statistical, and regulatory reports, including support for mandated reporting.

* Provides technical support and guidance to dispatch, records, and police staff related to CAD/RMS and associated…