Senior IT Systems Technician

Senior IT Systems Technician page is loaded## Senior IT Systems Technician locations:
US-CO-BUCKLEY-SFB-CUST ~ 18500 E 6th Ave ~ BUCKLEY SFB (External Site) time type:
Full time posted on:
Posted Todayjob requisition :

** Date Posted:
**** Country:
** United States of America
*
* Location:

** US-CO-BUCKLEY-SFB-CUST ~ 18500 E 6th Ave ~ BUCKLEY SFB (External Site)
** Position Role Type:
** Onsite
* * U.S. Citizen, U.S. Person, or Immigration Status Requirements:
** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
** Security Clearance Type:
** TS/SCI with CI Poly - Current
** Security Clearance Status:
** Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon Air & Space Defense Systems (ASDS) is looking for an experienced
** Senior IT Systems Technician
** candidate to support our team based out
** of Aurora, CO.
** The selected candidate will provide Tier 2 Operations & Maintenance (O&M) for Program supported real-time IT Systems. Responsible for the support, management, and successful completion of all tasks in assigned projects. The primary responsibilities of our IT Systems Technicians are to maintain computers, voice, video, network, and server hardware equipment used to support IT services. They also provide installation, maintenance, and troubleshooting support for information systems applications and related peripheral hardware.

Our
** Sr. IT Systems Technician
** is a key contact for customers who need assistance in resolving technical issues, and communicates on incident status, analysis, and solutions. This includes conducting in-depth troubleshooting of incident tickets and change requests, leveraging a well-rounded understanding of baseline systems/services and troubleshooting techniques. This position requires a well-versed technician that can help clients through the installation, repair, and maintenance of hardware and software while building positive, trusting relationships with our customers.
** What You Will Do**:
* Perform Service Operations and support Service Transition activities for IT infrastructure to include desktop computers, thin clients, servers, telephones, cabling, and administration
* Install, upgrade, repair, support customer baseline equipment and related devices
* Perform anomaly/incident resolution, request fulfillment, Install Move Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, and support overall incident and change management actions
* Troubleshoot, diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support)
* Reseat cards, reboot hardware, replace hardware components, and replace cabling
* Re-image or reload software to approved baseline standard and run diagnostics to repair storage discs or corrupted files
* Support non-standard surge services for special projects and high visibility activities as directed
* ** 100% onsite full time based in Aurora, CO
**** Qualifications You Must Have:
*** Typically requires bachelor’s and minimum of 2+ years of relevant prior experience.
* Must have an active and transferable U.S. government issued
** TS/SCI with polygraph security*
* ** clearance.
** U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
* Experience with desktop computers, thin clients, and servers’ installation and administration
* Must have an active DoD 8570 IAT Level 2 certification (or higher).  IAT Level 2 requires one or more of the following Professional

Certifications:

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