Asst Director of Business & Support Services

Asst Director of Business & Support Servicesh3>

Job Category: Management

Requisition Number: ASSTD
006149

Posted :
January 26, 2026
• Full-Time
• On-site

Showing 1 location

Parker Valley Hope
22422 E Main St
Parker, CO 80138, USA

Asst Director of Business & Support Services (Mon-Fri 8am-5pm; ability to be on-call as needed)

This role guides patients and families through treatment financing by identifying coverage options, securing payment arrangements, and removing financial barriers to care across residential and outpatient settings. The position collaborates closely with clinical, utilization review, and business teams to ensure continuity of care, regulatory compliance, and accurate patient financial management. It also supports facility operations by assisting with oversight, training, and coverage of support staff departments as needed.

Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Valley Hope restores lives affected by addiction and supports lifelong recovery.

At Valley Hope of Parker, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Valley Hope of Parker, located just outside of Denver, has been serving the people of Colorado with residential drug and alcohol addiction treatment services since 1989.

Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.

Required:

• Associate’s degree in a business-related field or equivalent work experience.
• Two (2) plus years of work experience in an office or medical office setting.
• Proven experience in supervision or leading a team including training and/or mentoring
• Valid unrestricted driver’s license.
• Cardiopulmonary Resuscitation (CPR) certification; or the ability to obtain within 90 days of hire.

Preferred:

• Bachelor’s degree in a business-related field.
• Three (3) plus years of progressive work and relevant industry experience.
• Three (3) plus years of supervisory or management experience.
• Work experience with healthcare accreditation and/or within the substance abuse treatment industry.
• Three (3) plus years of work experience in financial counseling, financial planning, credit underwriting, or healthcare office management.

• Starting salary ranges from $60,000 - $67,000 based on experience and education

• Affordable health, dental, and vision insurance
• Tuition Assistance
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 27 Days per year based on years of service
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

• Leads and coordinates all patient financial planning activities at all levels of care in residential and/or outpatient facilities; includes identifying payment sources of treatment (insurance, private pay, or patient financing), advising patients of alternative options, and/or securing patient financing for treatment.
• Serves as a liaison between residential and outpatient facilities to ensure continuity of care.
• Discusses alternative and non-traditional funding sources with patient/patient families when traditional insurance coverage is not available.
• Advises patients/patient’s family of financing options available; answers questions, provides estimates of financial responsibility, and reviews payment arrangements.
• Collects and reviews patient financial data and determines eligibility for financial assistance including patient’s ability to pay and secure payment arrangements in accordance with company policies and programs and regulatory compliance.
• Participates in multi-disciplinary case review; advises facility management team and clinical counselor of any related financial liability to Valley Hope as well as financial issues that may impact or limit a patient’s treatment days (inclusive of any impact when a patient is transitioning to the next level of care).
• Assists the patient and/or family members in…