Senior Network Administrator

Who We Are

PCMI (Policy Claim Management International) is a fast‑growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast‑paced, entrepreneurial environment. Our three teams located in the United States, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.

The Senior Network Administrator is responsible for the architecture, administration, security, and optimization of PCMI’s network infrastructure while also providing senior‑level support for core systems administration and Microsoft Azure hybrid environments. This role serves as a technical authority and escalation point, ensuring the reliability, scalability, and security of both network and supporting systems. The Senior Network Administrator will work closely with IT leadership and cross‑functional teams to align infrastructure capabilities with business objectives, support day‑to‑day operations, and drive modernization initiatives across on‑premises and cloud environments.

• Architect, administer, and optimize enterprise LAN, WAN, wireless, and VPN environments, including routers, switches, firewalls, and load balancers.
• Design, implement, and manage hybrid network connectivity between on‑premises infrastructure and Microsoft Azure, including Azure Virtual Networks, VPN Gateway, Express Route, NSGs, and Azure Firewall.
• Serve as the senior escalation point for complex network incidents, performing root‑cause analysis and driving long‑term remediation.
• Provide senior‑level administration and support for Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file/print services.
• Support and maintain virtualized infrastructure (VMware and/or Hyper‑V), including performance tuning, availability, and capacity planning.
• Administer and support Microsoft Azure infrastructure, with emphasis on networking, virtual machines, identity integration, and security configurations.
• Support cloud migration and hybrid integration efforts, ensuring seamless connectivity and operational continuity.
• Monitor and optimize Azure resources for performance, availability, and cost efficiency.

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• 5+ years of progressive experience in network administration with exposure to systems administration responsibilities.
• Strong hands‑on experience with enterprise network infrastructure and Windows‑based systems.
• Demonstrated experience supporting Microsoft Azure, particularly in hybrid network and infrastructure scenarios.
• Advanced knowledge of routing, switching, TCP/IP, DNS, DHCP, Active Directory, and virtualization platforms.
• Experience with firewalls, VPN technologies, backup and recovery solutions, and disaster recovery planning.
• Industry certifications preferred (Cisco, Juniper, CWNA);
  Azure certifications strongly preferred (AZ‑104, AZ‑700, or equivalent).

• Competitive Compensation from $95,000 - $105,000
• Comprehensive Benefit Package**
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company‑paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Annual Bonus Program
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL – Convenient location to Blue Line
• Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job‑related aspects.
• Eligible to enroll the first day of employment for immediate coverage.

Note:

It is required for this role to be in the Park Ridge, IL office 2 days per week.

95, USD per year (PCMI US)