Security Officer

Security Officer I

The Security Officer I is responsible for performing the daily tasks of the Safety and Security Department to ensure a safe and secure environment. Work to achieve the goals and objectives of the Department and the mission statement of the Resort.

• Conduct interior and exterior patrols throughout the resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards.
• Respond to all guest and associate calls while on patrol, making emergencies a top priority.
• Proactively assist guests while looking for WOW opportunities.
• Maintain the security office and fire panel.
• Draft incident reports and keep all record logs—such as key logs, lost and found, contractor passes, and emergency equipment—current and up to date through daily audits.
• Ensure all officer daily shift logs and shift pass‑down logs are complete.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.
• Answer phones and dispatch calls.
• Conduct security office duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the resort’s activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

• High school or equivalent education required.
• At least one year of Montage Security experience.

Position requires walking and giving direction most of the working day; must be able to stand and exert well‑paced mobility for up to four hours. Must be able to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 pounds on a regular and continuing basis.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.