PT Sales w​/Park

Flexible PT Sales w/ Benefits - Park City

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things that last. Coach is part of the Tapestry portfolio, a global house of brands committed to stretching what’s possible.

We are committed to equity, inclusion, and diversity.
Our People page details Tapestry’s commitment to a fully inclusive work environment.

The Sales Associate role is crucial to the store’s success and efficiency. You will uphold Coach’s Service and Selling Models, create a positive first impression, build ongoing customer relationships through a personalized experience, and leave a lasting, positive impact.

• Understand organizational objectives and make decisions aligned with company priorities.
• Takes ownership and commits to delivering results while monitoring personal and store metrics.
• Create short‑ and long‑term strategies to achieve personal metrics and performance goals.
• Take ownership of personal survey results and develop plans for improvement.
• Represent Coach as a brand ambassador and demonstrate Coach’s Selling and Service expectations at all times.
• Stay aware of local market changes and support execution of local sales strategies.
• Drive business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships.
• Build credibility and trust as a personal fashion advisor with strong product knowledge.
• Provide in‑depth product knowledge, including features, benefits, and current offers.
• Communicate current pricing and promotional strategies to customers.
• Leverage cross‑selling skills to build sales and encourage beneficial add‑ons.
• Remain sensitive to customer needs and tailor approaches accordingly.
• Attend to each customer’s unique shopping needs while managing multiple tasks.
• Follow up consistently with customers to influence and close sales.
• Flex personal selling techniques to contribute to store financial results.
• Build lasting and loyal customer relationships.
• Leverage Coach’s tools and technology to support relationship building and clienteling efforts.
• Create enthusiasm and positivity for a shared vision and mission.
• Promote and endorse a team‑selling environment.
• Foster teamwork, trust, and collaboration with internal and external customers.
• Remain solution‑oriented and adaptable to changing business and store needs.
• Welcome feedback and adapt behaviors as appropriate.
• Maintain a calm and professional demeanor at all times.

• Ensure all daily tasks are completed without impacting service or Coach standards.
• Maintain store cleanliness and visual merchandising to Coach standards.
• Adhere to all applicable retail policies and procedures, including POS, Operations, and Asset Protection.
• Replenish inventory on the sales floor as needed.
• Support the Store Inventory Process by processing shipments and stocking shelves.
• Assist in cash‑wrap operations when required.
• Process all customer transactions efficiently.
• Organize functional areas and perform routine cleaning to maintain visual merchandising standards.

• Drive for Results: consistently exceed goals and push for high performance.
• Customer Focus: build and maintain trust with customers.
• Creativity: generate innovative ideas and connect unrelated concepts.
• Interpersonal Savvy: build rapport, use diplomacy and tact.
• Learning on the Fly: grasp new challenges quickly and adapt.
• Perseverance: persist despite obstacles and finish tasks.
• Handling Ambiguity: act without the full picture and manage risk.

• 1–3 years of previous sales experience, preferably in a luxury retail environment.
• Knowledge of fashion trends and competition.

High school diploma or equivalent; college degree preferred.

Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), walkie‑talkie usage, and reading price/product release sheets.

Execute tasks at a fast pace, communicate effectively, maneuver through sales floor and…