Lead Host - Ruth's Chris Steakhouse; Year-round

Overview

Are you friendly, outgoing, and customer service focused ? Do you have fine dining restaurant experience?

Ruth's Chris Steakh ouse, within Hotel Park City - in Park City Utah, is seeking a Lead Host, a year-round position.

This important position provides the first and last impression for our guests and are key to coordinating an extraordinary dining experience.

• Answers the telephone in a timely, pleasant and courteous manner. Correctly takes, confirms and documents reservations.
• Immediately recognizes and greets arriving guests, obtains guests' names, provides names to servers and directs guests to the appropriate waiting areas.
• Obtains staffing and station assignments for all servers, service assistants, runners and bar staff from the Manager On Duty. Completes table/station chart with these assignments.
• Correctly completes all opening and side work duties of the hostess/host at the start of the shift, in a timely manner.
• Assists the Manager On Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers.
• Escorts guests to their assigned table, delivers and presents menus to all guests.
• Accurately quotes waiting times to guests and correctly maintains the "wait" list.
• Informs Manager On Duty when waiting times are running over times quoted to our guests.
• Maintains cleanliness and organization of the hostess/host stand and lobby area throughout the shift.
• Practices teamwork by assisting fellow employees to enhance our guests' dining experience.
• Communicates to the Manager On Duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.
• Acknowledges all departing guests and invites them to return.
• Completes other tasks as assigned by management.

• Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds.
• Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess/host stand supply items.
• Must be able to communicate effectively and listen attentively to supervisors, employees and guests.
• Must be able to continuously use fingers to bilaterally operate the telephone and use point-of-sale equipment.

Competitive pay, all our part-time & full-time positions offer excellent associate benefits, including discounts on room stays & our Spa.

Evenings preferred.

-Equal Opportunity Employer-