Restaurant Manager, Park

Overview

This position is responsible for the overall daily operation and profitability of the restaurant. The Manager is responsible for ensuring excellent customer satisfaction is the number one priority of the restaurant as well as managing sales, controlling costs, supporting Front of the House and Back of the House management teams and the hourly staff. The Manager is to ensure there is daily supervision of all positions at the location during all hours of operation.

The Manager liaises with the General Manager for all functional areas of the restaurant location and levels of management within.

• Demonstrate leadership and teamwork while working respectfully with all team members.
• Communicate clearly while demonstrating willingness to help all team members.
• Provide and manages safe workplace environment for all staff members.
• Provide and manages harassment free workplace of all staff members.

• Oversee daily front of the house and back of the house restaurant operations.
• Report any issues, concerns, or pertinent items in daily Hot Schedules Manager Logbook notes.
• Manage reservations according to reservation policy, checks and confirms all reservations and work in coordination with the event coordinator where applicable.
• Ensure daily pre-shift meetings are taking place with staff to inform them of happenings in the restaurant.
• Ensure complete adherence to all federal and local laws including but not limited to all labor, dram shop, DABC laws and licensing requirements.
• Completes all assigned Area of Responsibility assigned tasks as delegated by General Manager.

• Ensure superior service is offered to all guest and is a priority of all restaurant managers and staff.
• Act as an ambassador for visiting brewers, wholesale partners, retailers, and others.
• Assist staff with ensuring timely service while ensuring accurate execution of food items.
• Respond to all guest complaints and works to proactively resolve them within company procedures and guidelines.

• Recruit staff while working with other managers and human resources and complete all requisite employee paperwork and onboarding processes.
• Ensure scheduling standards and practices are being met for all staff.
• Manage staff including rewarding good performance, coaching sessions, written warnings, suspensions or termination.
• Ensure that staff adheres to company policies and procedures.
• Manage strong employee retention practice.
• Ensure that staff receives continual training necessary for job competency.

• Work with Chef to ensure all food and beverage products are prepared and presented in accordance to written recipes and specifications with menu integrity.
• Protect consumer health with strict adherence to all sanitary and safe food handling mandates and practices.
• Maintain and troubleshoot all aspects of various kitchen equipment.
• Promote and serve Salt Lake Brewing Co LC beer in a fashion that communicates the brewery’s passion for quality and excellence.
• Liaise and communicates with brewery management and staff.
• Maintain and troubleshoot all aspects of multiple, draft beer dispensing systems.

• Ensure the proper standards are followed for restaurant set up, including opening and closing procedures and all security measures.
• Ensure all building premises are appropriately and adequately maintained, organized and secured.
• Maintain strict security standards to avoid theft or damage.
• Ensure that retail and to-go beer items are properly stocked and aesthetically maintained.

• Ensure that all invoices are expeditiously accounted for accurately.
• Reconcile all cash at the end of the night and accurately record daily deposit.
• Ensure that all beer and retail item transfers from brewery to taproom are accurately entered into accounting systems.
• Conduct periodic inventories accurately while working with District Manager or VP.
• Ensure orders for all items are completed in a timely and efficient manner that provides for the financial viability operations.
• Additional responsibilities as assigned.

Required Knowledge, Skills, and Abilities

• Ability to work all days, nights, weekends and holidays.
• Able to multi-task and prioritize…