Home Services Maintenance Technician Assistant Manager

Overview

Promontory Development - Park City, UT 84098

Salary Range: $30.00 - $30.00 Hourly
• Position Type:
Full Time
• Job

Shift:
Any
• Education Level:
High School
• Travel Percentage:
Negligible
• Category:
Management

Home Services Maintenance Technician Assistant Manager

Elevated above the Distractions. Promontory has received universal acclaim as a destination where life’s greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community – which spans more than 11 square miles – features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close.

Promontory Development is looking to fulfill a vacancy for a Home Services Maintenance Technician Assistant Manager – Full time.

• Organize home walkthroughs to optimize travel time and walkthrough convenience.
• When providing walk through services, have a keen eye to look for details and take initiative to correct minor issues on the fly.
• Primary provider of routine walkthroughs on assigned homes
• Provide input on walkthroughs to customize lists on each home for efficiency and quality.
• Assist Home Services Inspection Technicians with maintenance items and special projects
• Must possess practical knowledge in the handling and operation of hand and power tools.
• Must have practical knowledge of home repairs including plumbing, HVAC, electrical, carpentry, and other trades
• Troubleshoot issues regarding all mechanical aspects of homes such as water softeners, hot water systems, furnaces, security systems, etc. within the homes of the Promontory Home Services clientele umbrella.
• Provide repairs within your technical ability on homes that do not require licensed and certified personnel.
• When needed, assist outside vendors with access to homes and monitor their performance until work is completed.
• Provide Home Services Management with recommendations in scheduling special project requests to improve efficiency and profitability.
• Maintain levels of inventory of high use items such as light bulbs, batteries, fasteners and other useable items.
• Develop rapport with homeowners to gain trust and professional friendships.
• Ensure level of work is of the highest quality and meets Promontory standards to maintain high level of respect of all Promontory homeowners.
• Must be willing to work various hours, evenings, holidays and weekends may be required.
• Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work practices to management.
• Maintain, refine, and implement preventative maintenance program
• Manage staff including recruiting, hiring, scheduling, supervision and review(s).
• Build morale and spirit in the Home Services department.
• Demonstrate team building skills and install a guest service attitude in all employees.
• Communicate goals and objectives in a manner which inspires employees to live and apply the Promontory Core values of Professionalism, Integrity, Superior Service, and Friendliness.
• Home Services Maintenance Technician Assistant Manager is expected to be available on call 24/7.
• Other duties as assigned.

High School Diploma is preferred;
Trade School certification is preferred; must be at least 21 years of age; must have a valid driver’s license with a good driving record and be able to be added to Promontory’s vehicle insurance; must be able to pass a pre-employment background check.

3 years previous experience working in a supervisory capacity in building/home maintenance is preferred; must have excellent customer service and communication skills; basic computer skills and competency in the following, Microsoft Office including Word, Excel, and Outlook preferred.

Abide by Promontory policies and procedures and submit ideas for possible revision; work independently with little supervision; courteous and helpful with Promontory Club Members and employees; practice proper and timely communication.

Must be able to stand on…