Spa Therapist

b. Knowledge

• Good in English
• Has Body anatomy knowledge
• Has Treatment benefit and contra indication

• Responds appropriately to customer inquiries, requests or complaints
• Acts to makes things better for the customer
• Encourages others to work together as a team
• Engaging to the guest
• Acts in a consistent manner
• Acts to gain confidence and trust from superiors and colleagues
• Works well with other people
• Communicates clearly and successfully in English Remembers faces and names easily

• To Lead Yoga class and Basic Meditation
• Has Facial Skills
• Has Reflexology skills
• Responsible on Massage Therapist and Guest Activities (Yoga and meditation)

• Willing and able to perform all spa treatments featured on the Spa Alila menu
• Must possess a solid understanding of spa alila’s products and their healing benefits
• To be focused and dedicated to performing each treatment consistently and from the heart
• Participate in training including Japanese and English language classes, product knowledge, operation standards, service and all therapeutic trainings
• To be easily and quickly adaptable to change with therapies and flows as training and development is provided
• To be easily and professionally adaptable to each and every guest’s wellness needs
• Must take good care of personal grooming and hygiene, including eating well and drinking plenty of fluids
• Must present yourself at all times in a well groomed manner
• Believes learning never ends and is passionate and receptive to learn new therapies and products
• Must understand and obey hotel and spa’s policies and procedures
• Ensure all stations, treatment rooms, public areas and store rooms are prepared and kept to standards
• Ensure your working area and treatment rooms are perfectly clean before the arrival of any guests
• Continue to learn other language skills and use with confidence
• Fulfilling the training matrix minimum requirements
• Pass on any comments from the guest and work colleagues, good or bad direct to the spa managers to be able to find the solutions
• Pass on any information regarding damaged operation equipment, fixtures, furnishings, depleted stock levels or product defect to spa supervisors and managers
• To contribute to creating a happy and harmonious working environment