Lead Appraiser

Lead Appraiser

Large-Volume Franchise Dealer Group (New & Used Vehicles)

A large-volume franchise dealer group is seeking an experienced Lead Appraiser to oversee the performance, production, and compliance of its appraisal department. This is a hands-on leadership role responsible for driving disciplined appraisals, consistent sourcing activity, and strong communication between the appraisal team, sales desk, and service department. This role supports both used-vehicle acquisition and new-vehicle deal flow by assisting with trade evaluations and deal structuring.

• Own the daily production and results of the appraisal department
• Schedule appraisers, track hours, and ensure proper coverage
• Ensure all trade, sight-unseen, private-party, and service-drive appraisals are completed accurately and in accordance with company policy
• Maintain open, proactive communication with the sales desk to support both used-vehicle and new-vehicle deal flow
• Be fluid and solution-oriented in acquisition and trade negotiations
• Ensure reconditioning expectations and cost-to-market discipline are reflected in every appraisal

• Enforce strict compliance on all sight-unseen appraisals
• Ensure daily execution of private-party, sight-unseen, and service-drive sourcing
• Actively manage performance and immediately address compliance or execution gaps

• Cost to Market (CTM): manage cost to market
• Service Drive Outreach
• Sourcing Performance:
  Meet or exceed monthly acquisition targets
• Sight-Unseen Compliance: 100% adherence to policy and documentation standards
  
  Look-to-Book Ratio

• Proven experience in vehicle appraisals and used-vehicle acquisition
• Strong understanding of market pricing, reconditioning costs, and profitability drivers
• Leadership mindset with the ability to hold teams accountable
• Strong communication skills and comfort working directly with sales leadership
• Experience with vAuto is preferred but not required; candidates must be willing and able to learn
• Organized, disciplined, and performance-driven

Leadership position within a high-volume franchise dealer group, a process-driven and data-focused environment, and the opportunity to directly influence acquisition, profitability, and deal flow across both new and used vehicle operations. Compensation is competitive and based on experience and results.