Store Manager,Retail & Store Manager Job Paramus area,New Jersey USA,Retail

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—to you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member lives part of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Visit our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

Store Manager Responsibilities:
Selling and Service

Understands organizational objectives and makes decisions that align with Company priorities and values

Endorses, models and develops team to deliver Coach’s Selling and Service expectations

Manages sales strategies, initiatives and growth across all categories

Flexes store business strategies and personal selling techniques to contribute to overall store and financial results

Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers

Sales/productivity goals: sets and communicates goals for the team, tracks store’s performance at all times and achieves sales through team

Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution

Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals

Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers

Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives

Understands changes in local market with potential impact

Decision on business performance and supports the execution of local sales strategies and tactics

Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace

Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style

Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)

Coaches team on how to incorporate trends into their selling experience with customers

Influences customer’s purchase decisions by balancing patience and assertiveness

Sensitive to customer and team’s needs and tailors approach by reading cues

Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking

Encourages team to build long‑term relationships with customers to drive business

Develops both self and individual product knowledge skills and remains aware of current collections

Protects and drives the needs of the business at all times

Understands the positive sales impact staffing has on the business; recruits and hires accordingly

Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools

Ensures all daily tasks are completed without negatively impacting service of Coach standards

Responsibilities:
Workplace and Environment

Creates enthusiasm and positivity for a shared vision and mission
Leads by example
Demonstrates confidence when leading the team and managing the store
Takes initiative; has ndim level of ownership and accountability for results of self and others
Approaches challenges in a direct and timely manner and takes action to course correct in the moment when appropriate
Builds trusting relationships with peers and team
Acts as an advocate for the team and Brand
Is adaptable and flexible to change
Switches gears based on the needs of the business both seamlessly and pro‑actively
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
Fosters an…


Increase/decrease your Search Radius (miles)



Job Posting Language

Store Manager, Retail & Store Manager