System Administrator

Responsibilities

• Collaborate with IT leadership to continuously monitor, maintain, and test technology infrastructure, ensuring consistent uptime and performance.
• Drive end-to-end technical planning, design, and deployment of systems, including performance tuning and recovery procedures.
• Manage infrastructure projects including servers, virtual machines, network switches, firewalls, wireless access points, and printers.
• Security & Compliance:
  • Execute vulnerability remediation efforts and apply firmware upgrades across network and endpoint environments.
  • Monitor Office 365, Entra , and EDR platforms for potential security threats; investigate incidents and perform root cause analysis.
  • Implement and uphold endpoint and network security controls aligned with organizational standards.
  • Maintain configuration backups and perform regular monitoring of network infrastructure.
• User & Desktop Support:
  • Provide expert-level support for endpoint hardware and software, including both remote and on-site assistance.
  • Deliver prompt, professional, and effective resolution of technical issues for end users.
  • Manage Active Directory accounts, permissions, access requests, and password resets.
• SharePoint Online & Microsoft 365:
  • Function as the internal subject matter expert for SharePoint Online, supporting deployment, ongoing administration, and optimization.
  • Administer Microsoft 365 environments, including user management, licensing, and configuration.

• Education & Certifications
  • Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
  • Industry certifications preferred:
    Microsoft 365 Administration, Network+/CCNA or equivalent, Linux+/LPIC-1, Security+ or equivalent.
• Technical Skills & Experience
  • Demonstrated expertise administering and supporting SharePoint Online environments.
  • Hands-on proficiency with a broad range of hardware: desktops, laptops, servers, NAS/SAN, printers, switches, firewalls, access points, mobile devices, DVRs, projectors, time clocks, and more.
  • Experience with core IT applications including Office 365, Adobe Acrobat, Active Directory/DNS/DHCP, VPN, remote management tools, helpdesk platforms, endpoint protection, backup solutions, VOIP, WSUS/patch management, Dropbox, and Box.
  • Working knowledge of operating systems:
    Windows 10/11, Windows Server 2016/2019/2022, Synology DSM, and Ubuntu Linux.
  • Familiarity with virtualization platforms and disaster recovery/business continuity frameworks.
  • Experience with NIST 800-53 controls, AWS, and Sonic Wall environments.