LIS Analyst

Overview

Overall responsibility to implements all aspects of system requirements, including policy and procedure documentation and test plans; manages the development and installation of software upgrades from the point of evaluation, budgeting, proposal, testing, project management, vendor execution of upgrade and acceptance; oversees automated systems installations; evaluates software and makes recommendations regarding software upgrades and new modules. Assesses reporting needs, including operational, management, regulatory requirements, and ensures report generation needs of the department are met;

prepares test plans for system or software upgrades. Coordinates and executes testing, prepares environments, helps sections with documents of systems testing; acts as liaison with vendors; IT teams; participates in integration of network configurations and system servers to ensure that design meets the system and disaster recovery requirements required by the laboratory; acts as project manager for installation and maintenance of equipment and identification of functional capabilities of specialized software applications.

• Assists with the implementation of Laboratory Information System (LIS)
• Maintains required documentation to conform to College of American Pathology (CAP) regulatory standards
• Reviews CAP checklists and reviews/writes policies and procedures to comply with each standard
• Tests and implements new projects involving the Clinical and Pathology LIS as required
• Maintaining Inbound / Outbound HIS Interfaces to ensure uninterrupted communication between several interfaces, Instrument Interface technical support and Laboratory Information System
• Performs and documents changes as necessary for middleware serves patching and change events
• Works with Application vendor, instrument vendors and laboratory to interface new instruments to Laboratory Information System
• Provides daily support and troubleshooting for test and production hardware, software, and operations issues
• Provides recommendations that align with organizational and IT operations in a cost-effective manner
• Effectively communicates and interacts with employees and clients and aids them in implementing and troubleshooting systems
• Provides guidance and direction to the laboratory team on all system/software updates and changes
• Balances work across multiple projects and priorities with overlapping schedules
• Recommends new technologies and tools to optimize workflow
• Ensure that all IT projects are delivered within the defined scope, quality, time, and cost requirements
• Participates in the change control process. Implementing change management requests in LIS
• Receives questions by phone, e-mail, ticketing system, and resolves problems and/or, gives information to callers/requesters
• Liaison between laboratory staff and other IT resources both internally (Paragon, Field Services, Server Team, Security/Network teams, etc.) and external vendors
• Assists in on site education of new employees and new workflows
• As needed in the scope of the position including training, troubleshooting, projects, conferences, meetings, and upgrade/conversion support
• Performs other job-related duties as required

• Bachelor's degree in computer science, computer information systems, biology, medical laboratory technology, or other healthcare or another general studies field required
• 1-3 years of experience in a LIS support role required
• Requires at least two years of experience in laboratory information experience in database changes and instrument interfaces
• 1-3 years of experience working in the Information Technology industry, including direct evidentiary talents and responsibilities for supporting laboratory information systems, associated applications and, workstations
• Must demonstrate expert knowledge of the LIS