Patient Service Specialist

Overview

Position:
Patient Service Specialist

Location: 275 Forest Avenue Paramus, NJ

Schedule:
Monday-Friday Full-Time 40 hours weekly (8 hour shifts) Compensation: $20-$23 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

Start Strong:
Our mentorship and orientation programs ensure a successful transition

Ease the Burden:
Our student debt benefit program helps alleviate the financial pressure of student debt
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive benefits packages
Invest in Your Future:
Company matching 401(k) retirement plans
Advance your Career:
We offer a tuition reimbursement program
Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phones
• Ability to Multi‑task in a high volume setting
• Insurance verification and pre‑authorization
• Schedules patients appointments and checks them in at arrival
• Collection of co‑pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

Minimum Qualifications

• HS diploma or GED is required
• Customer service experience required

Preferred Experience

• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Equal Opportunity Employer/including Disabled/Veterans