Athletic Trainer Ambulatory Care Center Medical Office Day Shift

Join Our Team at New Bridge Medical Center! We are dedicated to providing high‑quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for an Athletic Trainer.

• Reviews the assigned MSK Providers patient list and schedule, triaging cases within the MSK service line. Elevates questionable cases to the Physician Advisor.
• Reviews the referral and the patient chart 5‑7 days prior to the appointment.
• Reviews lab results, x‑rays, and MRI/CT results prior to entering the patient’s exam room.
• Takes patient history and records the information in the patient’s chart.
• Confers with physicians about new patient findings and potential diagnosis and treatment before they see each patient.
• Obtains needed equipment for exam room procedures.
• Prepares therapeutic injections and assists with minor procedures as needed.
• Reviews pre‑operative instructions and explains the surgical process to patients who are about to have surgery.
• Ensures that patients obtain the required pre‑operative clearance testing in a timely fashion prior to their scheduled surgical time by helping them navigate through the process.
• Ensures that the ordered diagnostic lab/imaging studies have been provided to the patient and assists with any inquiries from the patient.
• Performs patient education duties; shows surgical videos, hands out brochures, and directs patients to specific Internet sites for more information.
• Provides one‑on‑one clinic care as needed, under the supervision of a physician, and in accordance with the quality standards of the department including taking a history, performing an initial evaluation, fitting of braces and splints per protocols, providing therapy per protocols, and assisting with outpatient procedures such as injections. Individuals must have the knowledge base to evaluate and report findings to the physician.
• Assists in the orientation and training of new team members.
• Works collaboratively with the Ambulatory Service team to ensure the Medical Center’s Mission, Values Statements are exemplified each day in the outpatient care area.
• Works with the Practice Administrator to ensure safe and professional patient care.
• Follows patients discharged from the Emergency Room and acts as patient navigator for that patient population ensuring proper follow‑up is maintained.
• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures and creates necessary policies and procedures to fulfill these gaps.
• Understands and adheres to the Medical Center’s Code of Conduct.
• Familiar with the Medical Center’s Mission, Vision, and Values Statements.

• Attend monthly staff meetings.
• Answers telephone calls utilizing the proper standards of telephone etiquette.
• Performs other duties as assigned to support the overall objectives of the department and organization.

• 1 to 3 years Customer Service Experience; prior Registration Knowledge required.
• Current Certification as an Athletic Trainer by the Board of Certification.
• Current Licensure as an Athletic Trainer in the State of New Jersey.
• Two years of experience in a physician’s office or hospital preferred.
• Ability to make independent decisions about patient care.
• Working knowledge of managed care basics, and experience working with a managed care and Medicare population.
• Comfortable using email and interacting with Internet applications.
• Knowledge of practice management and word processing software.
• Pleasant speaking voice and demeanor.
• Good communication skills.
• Neat, professional appearance.

• Bachelor’s or master’s degree in athletic training required.