Patient Navigator Bergenfield Day Shift

PATIENT NAVIGATOR BERGENFIELD FULL‑TIME DAY SHIFT

Position at Bergen New Bridge Medical Center.

We are dedicated to providing high‑quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Navigator.

• Contact patients over the phone to assist in setting up appointments and provide reminder calls prior to every appointment.
• Work with patients, providers, and the BNBMC care team to set goals for patient care.
• Provide navigation for patients by addressing any concerns and scheduling complications that would prevent them from canceling appointments.
• Address any relevant insurance concerns or issues by connecting patients with appropriate resources and team members.
• Provide culturally sensitive services to patients from different cultures.
• Maintain regular communication with the patient’s providers.
• Refer to internal case management services when other issues are identified.
• Document every intervention into the appropriate medical records.
• Be involved in evaluation and research activities in the program as needed.
• Consider social determinants in health in all patient navigation endeavors.

• Performs other duties as assigned to support the overall objectives of the department and organization.

• 2‑3 years of experience working in a community or health‑related setting preferred.
• Demonstrated commitment to impacting the care of patients.
• Knowledge of complex patient issues preferred.

• Support, advocate, and coordinate care for clients.
• Excellent written and communication skills.
• Detail‑oriented with the ability to multi‑task.
• Strong time management, organizational and planning skills.

Bachelor’s Degree Required.

$42,000‑$60,000 per year, commensurate with experience within posted range.

We provide a comprehensive benefits package, including competitive medical, dental, and vision plans, generous paid time off, nine paid holidays, and robust tuition reimbursement and continuing education programs to support ongoing professional development.