Client & Community Relations Associate

Gratitude Homecare of New Jersey is a locally-owned and operated home care agency based in Paramus, NJ, dedicated to providing compassionate care to elders. Our philosophy revolves around showing gratitude and giving back to the generation that helped raise and nurture us. We are committed to offering personalized and attentive home care solutions that support the well-being and dignity of our clients.

We are seeking a full-time Client & Community Relations Associate to join our on-site team in Paramus, NJ. The role involves managing client relationships, fostering positive connections within the community, and representing Gratitude Homecare's values. Day-to-day tasks include addressing client inquiries, coordinating care services, maintaining strong communication lines with clients and their families, and working collaboratively with the team to ensure a high standard of service delivery.

Additionally, the role involves fostering partnerships with community organizations and representing the company at local events.

Strong interpersonal skills and the ability to build and maintain positive relationships. Proficiency in client relations and customer service to provide exceptional support and care. Excellent communication skills, both verbal and written, to interact effectively with clients, families, and team members. Analytical skills for problem-solving and improving service delivery. Experience in a client-facing or service-oriented role preferred. Organizational and time-management skills to handle multiple tasks effectively.

Experience in Home care, home health or hospice preferred. Healthcare experience in Bergen & Passiac counties required.

Experience: Required
Employment: Full-time