Pediatric Outpatient Administrative Assistant

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We are seeking an organized and detail-oriented individual to join our team as a Pediatric Outpatient Administrative Assistant. In this role, you will be responsible for providing administrative support to our pediatric outpatient clinic and ensuring smooth day-to-day operations. Your main duties will include handling patient registration, scheduling appointments, coordinating with healthcare professionals, managing medical records, and maintaining a pleasant and welcoming environment for patients and their families.

Responsibilities

• Greet and welcome patients and families in a professional and friendly manner.
• Perform patient registration and collect necessary demographic and insurance information accurately.
• Schedule appointments, follow-up visits, and tests, ensuring optimal utilization of clinic resources.
• Coordinate patient flow by effectively managing appointment schedules and ensuring minimal wait times.
• Answer phones, respond to inquiries, and provide information as required.
• Maintain and update patient records, ensuring accuracy and confidentiality in accordance with healthcare regulations.
• Handle billing and payment processes, including verifying insurance coverage, collecting copayments.
• Prepare patient charts, charts requisitions, and other relevant documents as required.
• Assist in ordering and maintaining clinic supplies, ensuring adequate stock levels at all times.
• Adhere to established policies and procedures, maintaining compliance with relevant regulations and quality standards.
• Assist with other administrative tasks as assigned, supporting the overall functioning of the pediatric outpatient clinic.

• High school diploma or equivalent qualification; associate's or bachelor's degree is a plus.
• Proven work experience as an administrative assistant or in a similar role, preferably in a pediatric healthcare setting.
• Excellent organizational and multitasking skills.
• Strong attention to detail with the ability to maintain accurate records.
• Exceptional interpersonal and communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment, handling multiple priorities and urgent tasks.
• Compassionate, empathetic, and patient-centered approach.
• Ability to maintain confidentiality and demonstrate professionalism at all times.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Administrative
• Industries Construction

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