PT-Banquet Server

Overview

Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.

At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.

This position contributes to Sanctuary’s success by enhancing the guests experience by providing service that is personable, courteous and professional in manner, thus ensuring a positive dining experience; with a focus on our superior standards which displays a sense of pride in the Sanctuary Mission, Vision and Values.

Note:

the following duties and responsibilities are not all-inclusive

• Be familiar with all standards of proper service etiquette and adhere to these standards throughout the guests' dining experience.
• Attend all scheduled staff meetings, pre-service meetings before events and supplemental training sessions.
• Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Be familiar with emergency safety measures.
• Set up catering room as instructed by the Banquet Captain and/or Director of Banquets to include linen, service ware, and glassware.
• Greet guests and respond to requests in a friendly, courteous, and timely manner.
• Serve food and/or beverage in the order and to the expectation of the Banquet Captain and/or Director of Banquets to ensure consistency throughout the event.
• Promptly clear any dishes as guests complete each course and/or meal, or queue from Captain.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Check side duty list for opening and closing duties.
• Once function is complete, reset the banquet room according to Captain’s specifications to ensure the readiness of the room for the following function.
• Perform all assigned side work to include replenishing condiments and restocking the shelves with supplies.
• Abide by all State, Federal and resort liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
• Perform any other duties as assigned by the Director of Banquets and/or Banquet Captain.

Education

• High School Diploma or G.E.D. Equivalent
• Current Food Handler’s Card.

Related Work Experience

• Previous food and beverage experience required.
• Experience with hospitality and customer service required.