Security Representative

Security Representative – Fidelity Investments

Brand Ambassador for Global Security Operations providing exceptional customer service while protecting associates, customers, and property. Serves as a first‑responder in emergencies and may work rotating shifts including nights, weekends, and holidays.

• Conduct focused patrols on foot or by vehicle within assigned area(s) of responsibility
• Perform routine inspections, audits, and reviews to ensure working order of security equipment and safety of work spaces
• Utilize electronic and mechanical devices to monitor, record, and report abnormal conditions
• Interact with associates, visitors, vendors, and customers professionally while enforcing company rules, standards, and policies
• Render 1st responder services during emergencies in a calm, deliberate manner within the scope of training and may act as primary decision‑maker/incident commander
• Produce accurate reports and records of activity and incidents
• Use life‑safety equipment such as fire extinguishers, first aid supplies, and radios as needed

• Bachelor’s degree strongly preferred; equivalent life/work experience (e.g., military service considered)
• 1–3 years of prior security experience in a customer‑oriented environment
• Prior exposure to current security technology & systems
• Understanding of physical security principles
• Ability to perform under stressful conditions
• Strong interpersonal skills
• Ability to build and maintain relationships in a business setting
• Detail‑oriented and able to follow standard operating procedures
• Demonstrated ability to exercise sound judgment under ambiguous circumstances
• Willingness to work both independently and as part of a larger team
• Proficiency with standard computer applications and ability to learn specialized programs/applications

Fidelity Investments is not providing immigration sponsorship for this position.

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Other, Information Technology, and Management