Pro Customer Service/Sales
Listed on 2026-01-06
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Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Pro Customer Service/Sales – The Home Depot
Join the Pro Customer Service/Sales Team at The Home Depot. The team delivers an exceptional experience for professional customers—including contractors, property owners, and commercial clients. Members support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships, proactively drive sales using product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
They are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key: members work together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
The team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Location: Council Bluffs, IA – Compensation $18.50–$19.50/hr (Full‑time)
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