Deployment Support Technician II, Global Server Operations
Listed on 2026-01-10
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IT/Tech
Hardware Engineer, Network Administrator, Technical Support, IT Support
Deployment Support Technician II, Global Server Operations
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This role is not eligible for U.S. immigration sponsorship.
Preferred working locations- Austell, GA, USA
- Papillion, NE, USA
- Council Bluffs, IA, USA
- Clarksville, TN, USA
- New Albany, OH, USA
- The Dalles, OR, USA
- Reston, VA, USA
- Las Vegas, Nevada, USA
- Lenoir, NC, USA
- Moncks Corner, SC 29461, USA
- Pryor Creek, OK 74361, USA
- Reno, NV, USA
- Bridgeport, AL, USA
- Experience with performing component-level repairs and troubleshooting on technical equipment.
- Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
- Ability to lift/move 50 lb (23 kg) of equipment and perform physically demanding tasks over extended periods.
- Must have the ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules.
- Ability to travel up to 70% of the time.
- Bachelor's degree or equivalent practical experience.
- Completion of the Google IT Support Professional Certificate program.
- 2+ years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
- Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role.
- Experience working within a data center or network operation center environment.
- Ability to collaborate with teams to overcome issues and adapt to changes in a dynamic work environment.
The Hardware Operations team monitors the physical infrastructure behind Google's search technology. As an Operations Technician, you'll install, configure, test, troubleshoot, and maintain hardware (servers and components) and server software (Google's Linux cluster). You’ll also configure complex components such as networks, routers, hubs, bridges, switches, and protocols. You may participate in or lead small project teams on larger installations and develop contingency plans.
A typical day involves manual movement and installation of racks; the role requires both physical ability and interest in advanced infrastructure.
- Deploy and operate new data center infrastructure across projects or functions.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure as needed.
- Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues.
- Maintain data security and integrity, tracking media to ensure proper data erasure in accordance with Google security standards.
- Disassemble equipment that has reached end-of-life for part replacement or maintenance in a team setting.
- Travel up to 70% of the time to provide remote and on-site support for deployment of new cloud capacity and technologies.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law.
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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