Sorting Room Worker & Relief Store Clerk_NE-FL_-Thrift Store Department

Job Summary

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Sorting Room Worker/Relief Store Clerk for the Panama City Thrift Store located in Panama City, Florida
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Receives, sorts, and prepares donated items for display in the store; determines suitability of items based on established standards; assists in maintaining the orderliness and cleanliness of the sorting room area. Assumes responsibilities of Store Clerk as needed.

• Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brac, etc. according to the category and condition.
• Selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing, discards items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures.
• Hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly, assists in transporting boxes to appropriate storage area.
• Prepares non-suitable clothes for the bailer.
• Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
• Maintains warehouse area in a neat and orderly manner; cleans floors, tables, and work areas.

Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.

• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area; may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer"s handling.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store doors in accordance with the store schedule.
• Assists in pricing and tagging items in the store in accordance with established procedures.
• Assists customers in carrying purchased/donated items in/out of the store.
• Assists in disaster relief projects as needed.
• Monitors work of volunteers working in store.
• Performs other related work as required.

• Knowledge of effective customer service techniques.
• Knowledge of the principles and practices of basic mathematics.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language.
• Ability to operate a cash register.
• Ability to perform routine mathematical computations and count change.

Cash Register;
Hand Truck;
General Office Equipment

High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.