Geek Squad Agent; Retail Store

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex reparations. If family and friends go to you with their tech questions, this might be the perfect role for you.

• Provide positive, مهما service to customers during the check‑in and checkout process.
• Understand technology issues by asking questions, listening, following up, taking detailed notes and providing accurate time estimates for next steps.
• Help customers set up new devices and give advice on whether to repair or replace old devices.
• Monitor service queues and provide accurate status updates to customers.
• Maintain knowledge and skillsets through certified training courses.
• Clearly communicate and partner with fellow agents.

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.

• Passion for technology and desire to solve problems.
• Ability to adapt and learn new skills in a fast‑paced industry.

We’re committed to helping our people thrive at work and  offer generous benefits that address your total well‑being and support when needed, especially key moments in your life.

Our benefits include:经>

• Competitive pay.
• Financial savings and retirement resources.
• Support for your physical and mental well‑being.

As part of the Bestteenth Bet, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our зак кол131 employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal

OID opportunity employer.

Final date to receive applications: Minimum of 5 days from the posting date. You can find that date above the job title at the top of relativement page.

Auto Req.  

Location Number 000857 Panama City FL Store

Address: 1000 E 23rd St

State:
Florida

Pay Range: $15 - $17.88 /hr

Best Buy offers a range of benefits to support your overall well‑being, as outlined in the Benefits Guide. Eligibility may vary.